APA Style
FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J.. (1994).
SERVICE MANAGEMENT FOR COMPETITIVE ADVANTAGE .
New York:
MCGRAW-HILL, INC.
Chicago Style
FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J..
SERVICE MANAGEMENT FOR COMPETITIVE ADVANTAGE.
New York:
MCGRAW-HILL, INC,
1994.
Text.
MLA Style
FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J..
SERVICE MANAGEMENT FOR COMPETITIVE ADVANTAGE.
New York:
MCGRAW-HILL, INC,
1994.
Text.
Turabian Style
FITZSIMMONS, JAMES A., FITZSIMMONS, MONA J..
SERVICE MANAGEMENT FOR COMPETITIVE ADVANTAGE.
New York:
MCGRAW-HILL, INC,
1994.
Print.