APA Style
TJIPTONO, FANDY. (2005).
SERVICE, QUALITY & CUSTOMER SATISFACTION (EDISI 5) (CET1).
Yogyakarta:
ANDI.
Chicago Style
TJIPTONO, FANDY.
SERVICE, QUALITY & CUSTOMER SATISFACTION (EDISI 5).
CET1
Yogyakarta:
ANDI,
2005.
Text.
MLA Style
TJIPTONO, FANDY.
SERVICE, QUALITY & CUSTOMER SATISFACTION (EDISI 5).
CET1
Yogyakarta:
ANDI,
2005.
Text.
Turabian Style
TJIPTONO, FANDY.
SERVICE, QUALITY & CUSTOMER SATISFACTION (EDISI 5).
CET1
Yogyakarta:
ANDI,
2005.
Print.